Full Article: PDF
Scientific Object Identifier: http://s-o-i.org/1.1/TAS-12-116-12
DOI: https://dx.doi.org/10.15863/TAS.2022.12.116.12
Language: English
Citation: Blagorodov, A. A., & Orlova, E. P. (2022). A new paradigm of transforming the organization management as a socio-economic system in the context of the society informatization. ISJ Theoretical & Applied Science, 12 (116), 77-83. Soi: http://s-o-i.org/1.1/TAS-12-116-12 Doi: https://dx.doi.org/10.15863/TAS.2022.12.116.12 |
Pages: 77-83
Published: 30.12.2022
Abstract: Modern socio-economic reforms, society informatization have significantly changed the status of the organization and its management. The dynamic external environment, market, information and communication trends require from the organization management fundamentally new approaches to interaction with authorities, partners, personnel and consumers. In the realities of aggravated market competition, increased demands and requirements for the service a number of new tasks for the organization management including the need to improve the service quality and production efficiency, strengthen the competitive position, maintain and expand the clients’ base is determined. It has been established that traditional methods of achieving competitive advantages need to be supplemented with socially oriented tools such as a model of corporate social responsibility (CSR) and customers’ relationship management system. This gives rise to a scientific task of developing theoretical and methodological foundations for a new paradigm of transforming organization management from the standpoint of the socio-economic system. The organizational and methodological approaches to identifying problem areas in the organization management structure are described and mechanisms of implementing CSR and customers’ relationship management system are suggested in the paper. The directions of transformation of the organization management as a socio-economic system on the basis of comprehensive and synergetic approaches are proposed and systematized according to the criteria.
Key words: preference, demand, quality control, quality assessment, set of properties, product, product, object, satisfaction of requirements, market, competitiveness, priority, defects, their classification.
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