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www.T-Science.org       p-ISSN 2308-4944 (print)       e-ISSN 2409-0085 (online)
SOI: 1.1/TAS         DOI: 10.15863/TAS

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ISJ Theoretical & Applied Science 04(72) 2019

Philadelphia, USA

* Scientific Article * Impact Factor 6.630


Kozhevnikov, V. A., & Pankratova, E. S.

The customer support service development for user applications.

Full Article: PDF

Scientific Object Identifier: http://s-o-i.org/1.1/TAS-04-72-44

DOI: https://dx.doi.org/10.15863/TAS.2019.04.72.44

Language: English

Citation: Kozhevnikov, V. A., & Pankratova, E. S. (2019). The customer support service development for user applications. ISJ Theoretical & Applied Science, 04 (72), 352-363. Soi: http://s-o-i.org/1.1/TAS-04-72-44 Doi: https://dx.doi.org/10.15863/TAS.2019.04.72.44

Pages: 352-363

Published: 30.04.2019

Abstract: The article includes information about development of chat bot support service, additional service for working with tickets and detailed description of how we work with files. Also there is information about testing and its types.

Key words: Telegram, chat-bot, helpdesk, GLPI


 

 

 

 

 

 

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