ISJ Theoretical & Applied Science 10(78) 2019

Philadelphia, USA

Nezdoyminov, S. G., & Vahina, N. S.

Factors of competitiveness of services of tourist enterprises.

Full Article: PDF

Scientific Object Identifier: http://s-o-i.org/1.1/TAS-10-78-45

DOI: https://dx.doi.org/10.15863/TAS.2019.10.78.45

Language: Russian

Citation: Nezdoyminov, S. G., & Vahina, N. S. (2019). Factors of competitiveness of services of tourist enterprises. ISJ Theoretical & Applied Science, 10 (78), 250-253. Soi: http://s-o-i.org/1.1/TAS-10-78-45 Doi: https://dx.doi.org/10.15863/TAS.2019.10.78.45

Pages: 250-253

Published: 30.10.2019

Abstract: The scientific approaches of specialists to the classification of factors of enterprise competitiveness are analyzed. Based on the classification of factors proposed by M. Porter, all factors affecting competitiveness are divided into two large groups: external and internal. The authors focus on the factors of competitiveness of tourism services related to the quality of tourist services. Attention is drawn to the need to implement the standards of the ISO 9000 series.

Key words: competitiveness of tourism services, factors of enterprise competitiveness, quality of services.